🌍 Role: Operations & Support Coordinator

📍 Location: Nijmegen (hybrid; monday, wednesday, friday inoffice)
🗣 Language: English – Fluent (additional languages are a plus)
🏡 Remote policy: Hybrid working available
🔄 Industry: IT Infrastructure / Logistics / Circular Tech
👥 Team: 80FTE

About the Company

This fast-growing tech company supports IT infrastructure projects in over 80 countries, helping businesses of all sizes manage their logistics, hardware, and service lifecycles. The company operates at the heart of the circular economy with a multicultural team, combining local execution with global reach. Every day, they help businesses scale sustainably while building a diverse and inclusive internal culture.

About the Role

As a Backoffice Representative, you’ll play a key role in ensuring smooth daily operations across departments. From validating orders and managing returns to coordinating shipments and supporting internal teams, you’ll help keep operations flowing—and clients happy.

This is a dynamic and fast-paced position where no two days are alike. You’ll be the go-to person between logistics, sales, and backoffice, helping everything behind the scenes run like clockwork.

Your Responsibilities

🔹 Plan and organize shipments (arrange transport, create documentation, validate orders)
🔹 Monitor inbound and outbound shipments and handle logistics issues with partners
🔹 Manage returns (RMA) and repair logistics with customers and suppliers
🔹 Act as a central communication hub between departments
🔹 Maintain administrative accuracy: reporting, document handling, system logging
🔹 Help coordinate team meetings and contribute to daily planning scrums
🔹 Support sales teams with operational requests and documentation
🔹 Bring positive energy to the team and enjoy a friendly, international office vibe

A Typical Day

☕ 08:30 – Start the day with coffee & incoming orders
🗂 09:15 – Operational scrum to plan shipments and logistics
🤝 09:30 – Cross-team sync with backoffice, finance & legal
📦 10:00 – Validate new sales orders for smooth processing
📬 11:00 – Inbox time: pick-ups, RMA requests, quotes, coordination
🥗 13:00 – Buffet lunch & chats in 25+ languages
📨 14:00 – Follow up on client emails and send reports
📦 16:00 – Wrap up orders & prep logistics for tomorrow
💪 17:00 – End the day with a group workout or relaxed wind-down

What’s in It for You

💰 Salary: Competitive, plus 8% holiday allowance
📄 Contract: Permanent from day one
🏦 Pension: 15% contribution (50/50 split employer/employee)
🌴 Time Off: 25 holidays + 1 “you” day
📈 Development: Access to business coach, therapist, health coach & growth paths
🏡 Flexibility: Remote work options available
🏋 Extras: On-site gym, weekly group trainer, healthy lunch plan
🌱 Culture: Diverse, inclusive, international, and people-first

What We’re Looking For

✔ MBO-level degree (Associate level or equivalent)
✔ 1–2 years of experience in an administrative or support role
✔ Strong verbal and written communication in English
✔ Accurate, efficient, organized, and stress-resistant
✔ Committed to delivering high-quality work
✔ Service-oriented, team-focused, and solutions-minded

Apply Now

Do you love organizing, supporting others, and keeping everything running smoothly behind the scenes? Join this international team and help make the engine run. 🚀