🌍 Role: Marketing Technology Consultant (CRM & Personalisation)

📍 Location: Brussels + Leuven 

🗣 Language: English (required) + Dutch or French

🏡 Working Style: Hybrid (office + remote mix)

🔄 Industry: Martech / CRM / Realtime Personalisation

About the Company

This marketing tech agency helps companies build smarter marketing. No vanity fluff — just real tools, built right, used better. They work with top clients to make CRM, automation, and real-time personalisation actually work in the real world. From offices in Brussels and Leuven, they mix strategy with tech to bring ideas to life.

You’ll work full-time for one of their flagship clients, directly inside their marketing team — with all the backup you need from your colleagues at HQ.

About the Role

As Solution Owner, you sit right between marketing and IT. You’ll translate marketing goals into technical solutions and make sure the tools are doing what they should — smoothly, smartly, and at scale.

You’ll work mainly with a CRM/marketing automation platform and a real-time decisioning engine — personalisation, segmentation, customer journeys, you name it. You don’t need to code, but you do get hands-on with tools and logic, so you’re not dependent on IT for every tweak.

What You’ll Do

🔹 Own and evolve the CRM + decisioning tool roadmap
🔹 Translate marketing wishes into actionable tech requirements
🔹 Create IT and marketing briefs based on business priorities
🔹 Give internal presentations to align stakeholders
🔹 Manage feature rollout: from planning to testing to evaluation
🔹 Dive into tooling: adjust logic, rules, and targeting setups
🔹 Understand the martech architecture and how tools work together
🔹 Spot improvement opportunities and support daily operations
🔹 Document what you build and help others onboard

What We’re Looking For

✔ 2–5 years’ experience in CRM, marketing automation, or martech
✔ You’re great at connecting dots between marketing needs and technical flows
✔ You enjoy taking ownership and helping teams move faster
✔ You can write clear, structured requirements (even for IT people 😅)
✔ You’re not afraid to explore tools yourself — no waiting on others
✔ Experience with real-time personalisation and decisioning tools is a big plus
✔ Fluent in English, and Dutch or French

What You’ll Get

💰 Salary: €2.800 – €3.900 gross/month (depending on experience & package choices)
📅 Time Off: 20 legal holidays + 6 ADV days (39-hour work week)
🎁 Flex Income Plan: Convert your 13th month & holiday pay into personal benefits (bike lease, multimedia, extra pension, etc.)
🍽️ Meal Allowance: €50–€120/month (net, no vouchers)
📱 Extras: Company phone plan (€50/month), laptop, home internet reimbursement
🚗 Mobility: Company car with charging card or public transport/bike allowance
🛡 Insurances: Hospitalisation insurance (DKV) + Group insurance (Vivium)
🏢 Workplace: Office near Brussels station + agency HQ in Leuven + remote
👥 Culture: Warm, curious team that values initiative and personal growth
🧠 Support: Ongoing coaching, real-world projects & freedom to try new ideas
🎉 Perks: Cronos-care, benefits@work access

Work Environment

This is a hybrid role — not just in location, but in mindset. You’ll be the one who understands both the marketing vision and the technical reality. You’ll work closely with marketers, IT, and business teams to shape how customer experiences are delivered — through tools that you help shape.

You’re not just a spec-writer or campaign-runner. You’re the engine behind smarter engagement.

Nice to have:

✔ You’ve worked with Salesforce Marketing Cloud or similar platforms

Ready to build smarter marketing from the inside out?

Apply now and help shape the future of CRM & personalisation tech. 🚀